Statewide — 6 Cities, May 2026

Florida
ITSM Insights
Meetups

Free, no-pitch community meetups for IT service management professionals across Florida. Real conversations. Real takeaways. No vendor theater. May 2026 kickoff topic: Tickets Flow. Nothing Changes.

6
Cities
May
2026 Kickoff
$0
Cost — Free
0
Sales Pitches
Find Your City Learn More About This Meetup Add to Calendar
May 2026 Kickoff Session — All 6 Cities
Tickets Flow. Nothing Changes.
View Presentation Online ↗
A 35-minute practitioner session grounded in ITIL 4 Continual Improvement — practical tools your team can use the next morning.
May 2026 Kickoff Schedule

Find Your City

All 6 Florida ITSM Insights Meetups kick off in May 2026. Find the event nearest you — they're all free, all community-first, and all worth your time.

Fort Myers Kickoff #1
Tue, May 12, 2026
5:30 PM EDT
Collaboratory — 2031 Jackson St, Fort Myers, FL 33901
Free — RSVP required
Session: Tickets Flow. Nothing Changes.
Visit Fort Myers Site
Sarasota Kickoff #2
Wed, May 13, 2026
11:30 AM EDT
Gulf Coast's Sarasota Philanthropy Center, 1549 State St
Free — RSVP required
Session: Tickets Flow. Nothing Changes.
Visit Sarasota Site
Tampa Kickoff #3
Thu, May 14, 2026
5:30 PM EDT
CoWorkTampa, 3104 N Armenia Ave Ste 2
Free — RSVP required
Session: Tickets Flow. Nothing Changes.
Visit Tampa Site
Orlando Kickoff #4
Mon, May 18, 2026
5:30 PM EDT
Downtown Avalon Park, 3801 Avalon Park E Blvd 2nd Fl
Free — RSVP required
Session: Tickets Flow. Nothing Changes.
Visit Orlando Site
Fort Lauderdale Kickoff #5
Tue, May 19, 2026
5:30 PM EDT
1515 Boca, 1515 S Federal Hwy Ste 308, Boca Raton
Free — RSVP required
Session: Tickets Flow. Nothing Changes.
Visit Fort Lauderdale Site
Miami Kickoff #6
Wed, May 20, 2026
11:30 AM EDT
Venture X Doral, 8400 NW 33rd St 310, Doral
Free — RSVP required
Session: Tickets Flow. Nothing Changes.
Visit Miami Site
What We're About

One Mission. Six Cities.

Real ITSM conversations for real IT pros — no vendor theater, no certification hard-sell, no "sponsored content." Just practitioners sharing what actually works.

Zero Sales Pressure

No vendor pitches. No product demos snuck in. No "just quickly mentioning our platform." This is a community space — full stop.

Practical Takeaways

Every session focuses on real wins you can apply the next morning — quick improvements, honest lessons, and ideas that actually work in the real world.

Local Community

Each city has its own meetup — meet IT pros from your own region, build local relationships, and be part of something growing from the ground up.

Your Organizer

Ryan Holzer, ITIL Expert

Ryan is Founder and Principal of Tideline Insights, an ITSM consulting firm — ITIL Expert with 20+ years of hands-on service management experience across help desk, process improvement, and enterprise ITSM transformations.

He started the Florida ITSM Insights Meetup series because he couldn't find a local space for real practitioner conversations — so he built one. No sponsors with agendas. No certification pushers. Just IT pros helping each other do better work.

ITIL Expert 20+ Years ITSM Continual Improvement Florida-Based
Ryan Holzer, host of Florida ITSM Insights Meetups

Frequently Asked Questions

100% free. No registration fee, no membership, no upsell at the door. The only ask is that you RSVP at your city’s site so we can plan accordingly.
None. ITSM stands for IT Service Management — the practice of delivering and improving IT as a service to the business. Whether you’re a certified ITIL Expert or you’ve never heard of a service catalog, you’re welcome. We keep the conversation accessible and skip the jargon when we can.
Each city has its own meetup, its own schedule, and its own RSVP. The Florida hub (this site) is the umbrella — find your city and register there. The kickoff events run May 12–20, 2026, one per weekday, so you can attend multiple cities if you’d like.
None. We don’t assume you have ServiceNow, a CMDB, or any formal ITSM tooling. Sessions are designed for teams working with whatever they have — even if that’s just email and a spreadsheet.
Two ways: want to present or suggest a topic? Email ryan@tidelineinsights.com — the bar is simple: be useful to someone in the room. Interested in sponsoring an event or providing a venue? Reach out the same way. Sponsorships help keep the meetups free and community-first. No sales pitches — ever.
Yes. We’re looking for local companies willing to provide meeting space — a conference room, training room, or event space that fits 20–30 people. Hosting helps keep the meetup free, makes it more accessible, and gives your team visibility in the local IT community. No sales time, no product demos — just a great space. Email ryan@tidelineinsights.com if you’re interested.
If you’re in Florida and want to help build a local ITSM community, reach out to Ryan. More cities could be added if there’s interest and a willing local champion.
Email Ryan directly at ryan@tidelineinsights.com or connect on LinkedIn.
If any city event needs to cancel or reschedule, all registered attendees for that event will be notified by email at least 5 business days in advance. Questions? Email Ryan.
No. The Florida ITSM Insights Meetups are independently organized by Ryan Holzer through Tideline Insights. They have no formal affiliation with AXELOS, PeopleCert, ServiceNow, or any other vendor or certification body.
Brought to You By

The Meetup Is Free. Going Deeper Is Optional.

These free community events are organized and sponsored by Tideline Insights — an ITSM consulting practice that helps IT organizations build structure, improve service delivery, and get out of firefighting mode. When your team is ready to move from ideas to execution, Tideline Insights can help — gap assessments, roadmaps, process design, and hands-on implementation support. No enterprise price tag, no 12-month timelines.

How Tideline Insights Helps After the Meetup

  • Discovery and current-state analysis — gaps, bottlenecks, and priorities before a single recommendation is made
  • Process design and documentation — value stream mapping, workflow design, and waste removal
  • Continual improvement practice — measurement frameworks, improvement backlogs, and a CI cadence that sticks
  • Organizational change management — adoption plans, cultural readiness, and stakeholder buy-in
  • Strategic advisory — an ITIL Expert on your side for leadership decisions, escalation guidance, and strategic planning